Frequently Asked Questions

Everything you need to know about bringing modern warmth to your home.

What is the typical shipping timeframe for furniture?

Most in-stock items ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-3 weeks depending on your location and the selected freight service.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture returns, and custom-made pieces are final sale.

Do you offer international shipping?

Currently, Woodland Mod ships to the contiguous United States and Canada. We are working on expanding our international shipping options in the near future.

Are your wood products sustainably sourced?

Yes, we prioritize sustainability. The majority of our collections are crafted from FSC-certified timber and finished with eco-friendly, low-VOC stains to ensure safety for your home and the planet.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Affirm for larger purchases.

How do I track my order?

Once your order has dispatched, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.